Privacy Policy

Wedding Cakes by Lisa Broughton is committed to protecting your privacy. This policy explains how I collect, use, and safeguard your personal information when you enquire about or place an order for a bespoke cake.

1. Who I am
Wedding Cakes by Lisa Broughton is a sole trader business based in Shirley, Surrey, UK. You can contact me at lisa@weddingcakesbylisa.co.uk.

2. What information I collect
I may collect and store the following personal data:

• Your name, email address, phone number
• Event details (e.g. wedding date, venue)
• Delivery address
• Dietary requirements or allergy information
• Any other information you choose to share when enquiring or ordering

3. How I use your information
I use your data to:

• Respond to enquiries and provide quotes
• Process and deliver your cake order
• Communicate about your booking
• Maintain records for accounting and legal purposes
• I do not use your data for marketing unless you have given explicit consent.

4. Lawful basis for processing
I process your data under the lawful basis of “contract” — to fulfil your order — and “legal obligation” — to meet tax and accounting requirements. If you opt in to receive updates or marketing, I rely on “consent.”

5. How long I keep your data
I retain your data for up to 7 years for accounting and record-keeping purposes, unless you request otherwise.

6. Sharing your data
I do not sell or share your data with third parties. I may share necessary details with delivery services or venues to ensure smooth setup and delivery.

7. Your rights
You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent (where applicable)
• Lodge a complaint with the ICO: www.ico.org.uk

8. Cookies
This website may use cookies to improve your browsing experience. You can adjust your browser settings to decline cookies if you prefer.